Privacy Policy
v1.0 · effective 2026-09-01
What we collect, how long we keep it, and what you can ask us to delete. Questions to [email protected].
1. What we collect
Account data: name, work email, company, billing details. Request metadata: timestamp, key, method, response code, latency, region and approximate request size. We do not store request bodies or response payloads for RPC traffic, so we do not hold the addresses you query or the transactions you submit.
Stream and webhook configurations are stored because the service cannot run without them. They include the filters and sink details you provide.
2. Retention
Request metadata is retained for 30 days by default, and 7 days on a residency plan. Aggregated counters, which carry no per-request detail, are retained for 13 months for billing and capacity planning. Account and billing records are retained as long as tax law requires.
3. Residency
On an EU-only or US-only plan, request metadata, logs and support tooling stay in the chosen jurisdiction. The default global routing policy makes no jurisdictional guarantee, and we say so on the networks page rather than in a footnote here.
5. Your rights
Ask us to access, correct, export or delete your account data at [email protected]. We respond within 30 days. Deleting an account removes account data and stream configuration; aggregated billing counters survive where tax law requires it, with no per-request detail.